

Privacy Policy
​At Pump House Brewery, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
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1. Information We Collect
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We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and mailing address.
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Account Information: Username and password for online accounts.
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Transaction Information: Payment details and purchase history.
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Technical Information: IP address, browser type, device information, and cookies.
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Other Information: Information you provide through surveys, contests, or customer inquiries.
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2. How We Use Your Information
We collect and use personal information for the following purposes:
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To process orders and deliver products or services.
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To communicate with you about your orders, promotions, or events.
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To improve our website, products, and customer experience.
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To comply with legal and regulatory requirements.
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To personalize your experience with tailored content and recommendations.
We will only use your information for the purposes outlined above or as otherwise permitted by law.
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3. Legal Basis for Processing Information
In compliance with PIPEDA, we collect, use, and process personal information:
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With your explicit or implied consent.
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As required for fulfilling a contractual obligation (e.g., processing orders).
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To comply with legal obligations (e.g., financial reporting, fraud prevention).
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Where it is in our legitimate interest to improve and protect our business and services.
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4. Sharing of Information
We do not sell your personal information. However, we may share your information with:
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Service Providers: Third-party companies that assist with payment processing, shipping, and marketing services.
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Legal Obligations: Law enforcement or government agencies, as required by law.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.​
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
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Enhance website functionality and performance.
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Analyze website usage and improve our services.
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Deliver personalized advertisements based on your browsing behavior.
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You can manage your cookie preferences through your browser settings.
You may adjust your browser settings to block or delete cookies. Note that doing so may affect website functionality.
6. Security of Your Information
We take appropriate measures to protect your personal information against unauthorized access, loss, or misuse, including:
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Secure servers and data storage.
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Encryption of sensitive data such as payment information.
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Multi-factor authentication for internal systems.
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Regular employee training on data protection.
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Monitoring for potential vulnerabilities and breaches.
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Despite our efforts, no security measures can guarantee complete protection. If you suspect a security issue, please contact us immediately.
7. Your Rights
Under Canadian privacy laws, you have the right to:
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Access and Correction: Request access to your personal information and correct inaccuracies.
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Withdraw Consent: Revoke consent for certain uses of your personal information.
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Data Portability: Obtain a copy of your information in a structured format, where feasible.
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File Complaints: Submit a complaint to the Office of the Privacy Commissioner of Canada (OPC) or relevant provincial authority if you believe your rights have been violated.
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To exercise your rights, please contact us.
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To exercise your rights, contact us using the details below. We will respond within 30 days of your request, as required by law.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or regulatory requirements. When no longer required, your information will be securely destroyed or anonymized.
9. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of these third parties before sharing your personal information.
10. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal obligations, or other factors. Updates will be posted on our website with the revised "Effective Date." Continued use of our website after such changes constitutes your acceptance of the updated terms.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
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Pump House Brewery Ltd.
Phone: (506) 854-2537
Mailing Address: 131 Mill Rd. Moncton NB E1A 6R1
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If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada:
Website: https://www.priv.gc.ca
Phone: 1-800-282-1376